FAQ

On this page we ask and answer some of the questions we hear most frequently from prospective users.

Frequently Asked Questions about Seeq Installation

How is Seeq deployed? 

Seeq is a three-tier architecture comprised of a browser-based (HTML5) application, a NoSQL database and application server middle tier, and data source(s) such as process historians and other manufacturing systems. Windows and Linux operating systems are supported for the middle tier, which supports scale-out deployments for increased performance.   

What are Seeq’s deployment requirements?  

We recommend deploying Seeq Server on a 64-bit server-class machine with at least 4 cores and 16GB of memory. Larger deployments may require additional resources. Windows Server 2008 (or later) and Ubuntu 13.10 (or later) are supported. Other Linux variants may also work, This email address is being protected from spambots. You need JavaScript enabled to view it. for more information. 

Can I install Seeq on a laptop or workstation?  

Yes, for trial purposes or personal use Seeq may be installed on a personal computer with at least 4GB of RAM and a multi-core processor. Note that if Seeq is installed on a workstation computer in “Interactive” mode (which is the default), the installing user must be logged in and running Seeq in order for colleagues to access and collaborate on the data. This email address is being protected from spambots. You need JavaScript enabled to view it. for information on migrating to a server configuration using the “Windows Service” mode, which does not have such restrictions. 

What data sources does Seeq support?  

Seeq supports a number of historian data sources and standards, including the OSIsoft PI System, OPC Historical Data Access, OPC Alarm and Events, and various file formats, including CSV.   

Are there security concerns with data sources such as the OSIsoft PI System?  

Seeq connects to data sources, including the OSIsoft PI System, in read-only mode. Seeq does not alter these systems in any way. When connecting to the PI System we recommend creating a read-only trust between Seeq and the OSIsoft PI Data Archive.   

What OSIsoft software and licenses are required?  

Seeq uses the PI AF SDK to connect to and access data from the PI System; therefore the PI AF SDK must be installed on the computer that hosts Seeq. Contact OSIsoft on the licenses required to install and run the PI AF SDK.  

What OSIsoft PI Servers will Seeq connect to?  

All OSIsoft PI Servers configured in the PI Known Servers Table (KST) will be connected to and indexed. The PI System Management Tools (PI SMT) is used to add or remove PI Servers.  

How long does it take to install Seeq?  

Seeq installs in about 5 minutes with no configuration requirements. Once installed, Seeq automatically detects and connects to the PI System and OPC HDA servers you have on your system. Upon initial connection, Seeq indexes all tags in those data sources. The indexing step takes about 20 minutes per 100,000 tags. When connected to a typical mid-size PI System, Seeq can be fully operational in about 20 minutes.   

Where are the indexes that Seeq creates stored?  

Indexes are stored in Seeq's context database. Seeq handles all management details of the database for users. 

Where are Capsules, Workbooks, and other Seeq artifacts stored?  

All Seeq context  and content is stored in the Seeq context database. Seeq handles all management details of this database.   

How does Seeq handle authentication and authorization?  

If desired, Seeq can use a single password, for all users, to access and use Seeq. This password is configured on the Seeq Server dialog.  

Does Seeq software transmit any data over the Internet?  

No customer data, such as OSIsoft PI System Data, asset names, or Seeq search results, are outside your network. The reasons why Seeq will transmit other information over the internet are listed below.  For all of these, any transmitted data is anonymized and you have complete control over this via the Launch Seeq dialog.   

  • Seeq Server will check for updates periodically to notify you if an update is available. You can choose whether or not to update. 
  • Through an interactive process you can push log files to Seeq to help address a problem. 
  • Seeq, at your option, sends usage telemetry for research purposes. We only use this to improve Seeq and would appreciate your participation in providing feedback to Seeq. If you’d rather not, or can’t, just un-check the box on the Seeq Launcher interface. 

How is Seeq licensed? 

Seeq uses subscription-based licenses. Subscriptions are done an a per-named-user basis. The advanced server components of Seeq based on a per-computer subscription. 

Still have questions? 

Please contact Seeq at This email address is being protected from spambots. You need JavaScript enabled to view it. for other questions or clarification. 

  

 

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